Civic Superheroes – Helping Citizens Take Action

From potholes to garbage piles, from broken streetlights to water shortages—our cities are full of problems that affect people’s daily lives. But here’s the big question: Do most citizens know how to get these problems fixed? In this project, you will become civic superheroes—finding out how your city’s grievance redressal system really works, then turning that knowledge into a physical awareness campaign that anyone in your community can see, read, and use. The mission is simple: make sure every citizen knows exactly how to report a problem and get it solved. You will study how urban governance works, will investigate local issues around you, and create an awareness campaign around these issues. You will finally create large posters for public display, which also document the complaint process for people, and explain citizens’ rights and responsibilities. Your efforts will help bring any issues to light, and will also help deal with these local problems.